Contact Candy AI Support

Have questions about your AI girlfriend experience or need technical assistance? Our support team is here to help you 24/7.

Contact Information

Address
EverAI Limited
56 Central Business Centre,
Triq Is-Soll, Santa Venera SVR 1833, Malta

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM CET
Weekends: Closed
For more information, visit our Help Center or check out our Affiliate Program.

Contact Support FAQ

What is the average response time?

Our support team typically responds within 24-48 hours during business days. For urgent issues, we recommend joining our Discord community for faster assistance.

What information should I include in my message?

Please include your account details, a detailed description of the issue, any relevant screenshots, and the steps you've already taken to resolve the problem.

Can I get support in languages other than English?

Currently, our support team primarily provides assistance in English. We're working on expanding our support to other languages in the future.

What issues can I contact support about?

You can contact support for account issues, technical problems, billing questions, feature requests, or any other concerns related to your Candy AI experience.